What should be considered about the Smart Thermostats Under the Coronavirus Situation?

As the report, there are influences for most of companies due to the coronavirus in China. But I am glad to inform that Hotowell has been working for two weeks. And some of our workers have been back, our production lines have begun to produce the products.

Yes. Some of clients become cautious for their orders of smart thermostats under the Coronavirus Situation. Now I would like to answer the following common questions coming from buyers.

Q1: Will the coronavirus come together with the shipping products?

A: Now the coronavirus in China has been controlled. According to the report, the virus can only survive for a few hours outside the body, and express companies will disinfect pacakges before delivery, so please rest assured about this.

Q2: Will the production time to be affected under the coronavirus situation?

A: Most of our workers have been back to work. We will try our best to finish the products as soon as possible. Our production time for sample orders =24hours~1 week, conventional bulk orders=2 weeks, customized orders=approx.3 weeks after the order confirmed. Which is almost the same as last year. And if there is any urgent order, we also will try our best to meet your requirements. 

Q3: Will the unit price to be kept the same as before?

A: To be honest, as the influences of coronavirus. The costs of raw material, the labor force and other related costs are much higher than before.

But we will try our best to keep the same unit price with before. And if there is any interest of our products, please do not hesitate to contact us.

Q4: How to confirm the suitable smart thermostats' models with Hotowell?

A: At present, our smart thermostats include Wifi thermostats, Modbus thermostats, Bacnet thermostats and normal button control Modbus thermostats. Would you please confirm which types are you interest in? And please kindly send your detail requirements to Hotowell's sales directly. Then he/she will suggest the suitable model for you.

Such as, if you are interest in our wifi thermostats. Confirm the suitable wifi thermostats' models include the following 3 steps

Step 1, please confirm your application, for heating, cooling or for 4 pipe system usage?

Step 2, whether you need the nagtive display types?

Step 3, you are prefer to square or round shape models?

Then we can recommend the related models for you after getting your confirmation.

Q5: How to purchase the Hotowell's smart thermostats?

A: Our smart thermostats can be purchased by following 6 steps.

Step 1, Contact us by following methods.

Website: http://hotowell.com/

Alibaba: https://hotowell.en.alibaba.com/

Email: info@hotowell.com

Tel: +86-592-6538262

Whatsapp/Wechat: +86 153 5987 4486

Step 2, communicate with sales team about your requirements. Confirm the exact model, quantity and so on.

Step 3, Hotowell send the PI.

Step 4, Buyers arrange the payment.

Step 5, Hotowell arrange the production.

Step 6, Products finished, arrange the delivery accordingly.

We also have other kinds of smart home products, welcome to contact me if there is any interest.

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